Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bobbie's Boutique’s relationship with you in relation to this website.

The term ‘Bobbie's Boutique’ or ‘us’ or ‘we’ refers to the owner of the website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Bobbie's Boutique’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Northern Ireland, England, Scotland and Wales.

The photography on this website has been created in the main by Bobbie's Boutique who owns the rights to their usage, although some are from our suppliers. We hope that you enjoy browsing through our Collections. If you have any suggestions or comments please contact us at: mail@bobbiesboutique.co.uk.

Privacy Policy
Bobbie's Boutique complies with all aspects of the Data Protection Act of 1984 and the new act of 1998 and as such are registered with the Data Protection Commissioner. We do not disclose details of our customers to any third party.

Payment Methods
We accept the following payment methods:
Visa, Visa Electron, Visa Delta, Mastercard , Switch/Maestro.
Bobbie's Boutique reserves the right to alter any of their terms and conditions without prior notice.

Shipping Prices
Our shipping costs are fixed as follows:
Flat rates apply to each order no matter how many parcels we send.

UK £3.50
EUROPE & NON EU COUNTRIES £6.95
USA £15.00
AUSTRALASIA £15.00
ASIA £15.00
ALL OTHER DESTINATIONS £15.00

EU:
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden.

Returns Policy

Cancelling your order
The United Kingdom's Distance Selling Regulations give you have the right to cancel your order for any item purchased from Flutter Boutique, for a full refund. This does not apply to items that cannot be returned for hygiene reasons. You must inform Bobbie's Boutique, via email or in writing within 7 days clearly stating your order number. For orders that are 'Awaiting Dispatch' it may be possible to cancel your order before it is dispatched. If however your order has already shipped, you will need to return the order to us at the address below.

Return an item
If you are not completely satisfied with your purchase, please return the item or items to us in their original condition complete with all labels & tags within 7 days of receipt. After satisfactory inspection of your return we will issue a refund for the goods on receipt. Refund timescales may vary so please allow 10 working days for the refund to appear on your credit card or bank statement. Some products are non-returnable for hygiene reasons. Bobbie's Boutique is not liable for the cost of returning items.

Exchange an item
Please follow the 'Return an Item' procedure for the return of the item you would like to exchange. You can purchase the new item at any time as a separate transaction. Please note: The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Bobbie's Boutique is not liable for the cost of returning items. Please Enclose your Receipt and return to : Alder House, Market St, Charlbury OX7 3PH

Faulty Item
If the item you received is faulty, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.

If you receive the incorrect item.
If you suspect that the item you received is not what you have ordered, please contact customer care quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

This returns policy does not affect your statutory rights. Help to ensure the quality of our products.

*Note: when trying on items of clothing do not remove labels. Please ensure that you are not wearing a perfume, aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.